Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Soumitra
from Ohio
Verified Purchase:Yes
I have used this software for 10 years to prepare my state and federal taxes. It meets my needs.
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: brifd1
from Everett, WA
Verified Purchase:Yes
If you're doing a basic return, this works well to walk you the areas and steps for completing your return. It's when it gets complicated that it's buyer beware. If deducting sales taxes, check what the IRS flat number is before calculating your own, their number has improved. If you paid quarterly taxes for the first time and had a large amount paid in a later quarter due to a ROTH conversion or maybe even an RMD then, don't go through the rigamarole of calculating your income and taxes each month; read what the software presents extra carefully, it's confusing as well as in small font. Be sure to print and re-check everything in case you/the gremlins inadvertently deleted or forgot something.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: KShack
from Marietta, GA
Verified Purchase:Yes
I have purchased H&R Block Deluxe for many years in order to complete my Federal and State income tax returns. I have never had any problems to date, and I get my refunds in a timely manner each time. It is a good feeling to know that when my taxes are done, I can relax and be assured that I will have no problems with the processing of my returns, and that I don't need to worry about facing an audit due to mistakes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pion
from Tri cities tn
Verified Purchase:Yes
Simplifies complex tax rules
Charged for 3 state programs only ordered 2 and used 3
Charged for 3 state programs only ordered 2 and used 3
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MrsI
from St Petersburg, FL
Verified Purchase:Yes
I use this software every year and it is user friendly and excellent guidance.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Billy501
from Somerset, PA
Verified Purchase:Yes
The feature of automaticly filling in data from previous years returns saves a lot of time and helps with accuracy when completing the current returns.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Solid tax prep product that increases productivity
on May 26, 2024
Posted by: Curt George
from Chicago area
Verified Purchase:Yes
I have used HRB tax software for years and it helps me prepare my return by allowing entry of data as available and make changes along the way to getting my return finalized. The incremental charge for e-filing a state return after paying for the added state is irritating. Also a basic deduction of dividends for corporations in Illinois is not supported on the state return. Integrated deduction pro is very useful for the donation of goods.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: TP33
from Charlotesville, VA
Verified Purchase:Yes
Have used this software almost every year for the past decade. Good value (especially if you buy early) and works well enough, but you'll nearly double the purchase price if you actually want to e-file your state. The annoying "upsell" borders on a "bait and switch" IMO--why market a product as "Deluxe + State" if e-filing said state is NOT included? Would happily give four stars otherwise
Pros: Easy to prepare, Fast
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock