Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Jo111111
from Ohio
Verified Purchase:Yes
I have used this for many years and like the way it communicates with previous returns and the quick and easy way it all works.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: fred 456
from Boulder Creek, Ca
Verified Purchase:Yes
I have been using this program for many years. It doesn't work well with some types of investing, such as passive limited partnerships, and if you have a lot of stock transactions. I end up entering almost all of that manually, so I spend more time trying to get everything correct and this greatly reduces the benefit.
Pros: Maximizes refund
Cons: Hard to import documents
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NoNameAgain
from Pa
Verified Purchase:Yes
One complaint. Maybe it’s me, but after multiple years of similar experience I believe you need a better “stop the program and close the window”. Save or not and close the program. Seems to be a minor detail but with my Apple PC this does not seem simple.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Beef jerky
from Michigan
Verified Purchase:Yes
Have been using H&R for a number of years now. Better and more affordable than Turbo Tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: ssordt
from Albany, NY
Verified Purchase:Yes
I do not have a terribly complicated tax situation, but I like the way this works for me. I cannot speak for those with more exotic tax issues, but for myself, this works great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JSF2
from Philadelphia
Verified Purchase:Yes
Bought Federal plus State, as always, but program “lost” my state program and then charged exorbitant rate when I was forced to buy state program again. After years with Block, I plan to go to a competitor next year.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Russell 85
from CHICAGO AREA
Verified Purchase:Yes
I HAVE BEEN USING H&R BLOCK SOFTWARE FOR ABOUT 20 YEARS. IT IS EASY TO USE AND PROMPTS FOR RELEVANT DATA YOU NEED TO ENTER. I HAVE NEVER HAD PROBLEMS WITH THE IRS OR THE SOFTWARE ITSELF. QUICK AND EASY!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BLK2025
from Dameron, Md
Verified Purchase:Yes
Fed portion is smooth and efficient. State return still has too maany times where it asks a question and my input draws the response; "Look it up in the state tax codes". Unsatisfactory.
I would recommend this to a friend!
Written by a customer while visiting HRBlock