Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from WA
Verified Purchase:Yes
Program is great for me with mortgage , stock sales, charitable giving. But I wish your program also had 1041 forms for my husband’s estate…..
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland, OR
Verified Purchase:Yes
Recorded everything accurately Sent ieturn in. Got a letter back, revenue made 3 adjustments. That's never happened before.
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: anon777
from Los Angeles, California
Verified Purchase:Yes
Just filed my taxes about a month ago. Have been using for over 10 years. Still very happy with it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hudson, Ohio
Verified Purchase:Yes
Federal Tax was fine, OH State tax was not!
I had a problem with my AGI transferring to my OH State tax. it came as an alert! I checked both amounts and they were the same but I couldn't file my OH Return electronically, so I had to mail it in.
I had a problem with my AGI transferring to my OH State tax. it came as an alert! I checked both amounts and they were the same but I couldn't file my OH Return electronically, so I had to mail it in.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: GerryC
Verified Purchase:Yes
I have been using the H&R Block Fed/State program for many years. Easy, accurate and good value.
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: golfnut941
Verified Purchase:Yes
Avid Block tax program use for at least 10 years. Accustomed to the ease of use, and ability to download previous filings.
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used H&R Block tax software many times in the past, and it worked well. This year, 2025, had software bugs and many problems. I purchased the Deluxe + State version and used it on a MAC. When I went to prepare the state it charged me $ and I had to call to get that reversed. The when I filed the state it charged me 3 times for the state submission fee, and had to call again. The software buttons would not activate unless I clicked to the side of them. This worked but it's a sign of barely tested software. Some of my information was not transferred to from Federal to State, so I had to do part of State manually. Plus other little things. I think the accuracy was good, but the software bugs made more work for me, which was annoying.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: baj21
from SC
Verified Purchase:Yes
I have purchased H&R Block tax software every year starting back in 2001 when it was called TaxCut. The program is very good for my uncomplicated tax situation. Two ideas for improvement: 1) once I review Data Verifications, allow the program to not show them again; 2) the Tax Planning topic is complicated and confusing -- I generally plan next year's estimated tax payments based on this year's payments and on my refund/owe amount. Perhaps the software could base its recommendations on my current income/deduction situation and then ask if I expect anything to change in the coming year, instead of starting from scratch in the interview process?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock