The failure of H & R Block’s Tax Software on April 15 to e-file my federal taxes caused my taxes to be paid twice. Not knowing if or when the tax software would file my taxes on time, I printed and mailed my federal tax forms so my taxes would be filed on time. Imagine my surprise when my mailed tax check and the e-file payment were deducted from my checking account.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am buying for more than 10 years because it is easy to use
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Worked okay for our simple taxes, but see problems
on May 29, 2024
Posted by: jimmeboloru
from Way out West
Verified Purchase:Yes
The Federal Return worked great and the price included the cost of e-filing.
The State Return did not include the cost of e-filing, which made it a very expensive product for our simple return. Please include free state e-filing in the Deluxe package price next year.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 29, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have used H&R Block PC software for my taxes for YEARS! It is comprehensive and very easy to use (for all members of my family). (Also works great in Win 7)
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, June 4, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!