Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Bad year
from Warrenton va
Verified Purchase:Yes
Very confusing and impossible to find answers i needed or get online heip. I will never use your program again
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bsc50
Verified Purchase:Yes
I’ve used this for years and uploads previous year to save time and entry. Easy to use and thorough.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rsalsol
from TX
Verified Purchase:Yes
it is good to use, couldn't use turbo tax. only difference is hr block is harder to return to a certain place without having to go thru the whole program
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Stvs
Verified Purchase:Yes
Really simple to use. One addition needs to be added, though. You need to have a button that will take a married filing jointly returns and separate them to see what the difference is.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chuck From MO
from Lees Summit MO
Verified Purchase:Yes
I have used tax cut for 10 years. This is my first disappointing experience with it. When I filed last year, I the recommendation was to withhold more for MO for me, however I do not work in MO, my wife does. Because of MY withholding, I was forced to paper file. I will also have to do it next year because I withheld MO for the first 3 months this year. More explanation around detrimental withholding would be great.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JNewman52
from Georgia
Verified Purchase:Yes
Program is very easy to understand and makes the process of doing taxes much easier
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
I've been using H$R Block for 8 years and like the simplicity of importing data from previous returns and tax info from my stock account.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Luzdary1
from San Jose, CA
Verified Purchase:Yes
This is my fourth time, and I am so happy with this program
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock