I have been a customer for over ten years. I originally started using TaxCut software. It is the easier software to use, the interview process is a great starting point for any return. I will continue using this software to do my taxes. My only issue is the print feature. I would like to be able to print a single form (for filing) at any time, instead of having to print the entire return. I review my work on these forms and if I find where I have to make a correction, I don't want to print the entire file.
I am not a financial person, so there are times when I don't understand what the software is or should be doing, but overall it is very helpful. I think the biggest problem for me is people sometimes use different terminology for the same thing and it gets confusing.
I finished the return with only a small bit of question> I found it a bit confusing where to input my past state early payment. After I finally figured out where to NOT input it and where to later input it, my return then took on a complete and correct reporting view.
We have used HR Block tax software for many years and find it easy to use, comprehensive, and accurate. The software allows for a wide variety of financial situations. We have found software errors from time to time over the years, and reported them - HR Block makes the fix quickly and keeps us informed all along the way.
Pros: Easy to prepare, Easy to import documents, Fast