I have been using Turbo Tax since about 1990 and for 2023 I was forced to either buy a new computer because TT would not install on my 11 year old Mac or switch to H&R Block. Glad I switched, great product. It imported the prior year info with no problem and was very intuitive to use
I have used this product for many years and have never had any problems using it. The only problem that I have had is when I need to speak to a tax expert, I have not been able to
I've been using H&R at-home tax software since 2006. It's convenient and easy to use but not fool-proof. The last two years, after submitting my returns and receiving my refund, the IRS found something I overlooked and sent me an additional refund check. That was a good thing, but I felt that the tax software should have caught my mistake.
I have very uncomplicated taxes. Standard deduction, No property, corporate job, single, no dependents, etc. Not sure how but the software f-ed up and the IRS sent me a bill months later for unpaid taxes. Ridiculous that I even buy software but I wanted the peace of mind that my taxes would be done right. WRONG!!!!!
My only hiccup is that the full price of filing fed and state is not the price you see when you purchase. There is always an extra charge after you've invested time.