Have used H&R Block Deluxe + State Tax Software for many years. Everything we need is included and downloading the additional software for our state tax return is seamless. We have not had any problems with downloading, navigating, using or filing our returns. We will continue to buy H&R Block Tax Software. Fair price without all the unnecessary extras.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 14, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I’ve been using this software for more than 20 years, and kept hoping for one feature: adjustable font sizes. As I get older (retired now) this feature becomes all the more important to me. If it doesn’t change, I expect I may need to switch to another solution to help with all my tax filing needs.
We've used H&R Block software for the last 4 years. This year was a little more work because when we input info in it duplicated it in different places.
Over the years I’ve been using the software, and experienced bugs. Many times I called to offer my help, and it seemed to me that the reps work there didn’t care.
The 2023 software was the worst that IRS rejected my filling, and I had to manually supply some information to IRS.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
For years, this software has been buggy. Trying to tell me there are updates, then not updating. Even when I open a return from years ago, it again tells me there are updates and fails to load them. This is a mess. I'm going to Turbo Tax.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.