Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Karen03
from Wynantskill, NY
Verified Purchase:Yes
The program is perfect! Used it for many years and very happy with it!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Phil 88
from Mji
Verified Purchase:Yes
Updating through the program did not work I had to download the updates directly.
My NY while was rejected never got a decent explanation from Block as to why just to print and mail
Though mailing the rejected return does make sense to me. Though I must admit I have been using the software for years without a problem like that.
My NY while was rejected never got a decent explanation from Block as to why just to print and mail
Though mailing the rejected return does make sense to me. Though I must admit I have been using the software for years without a problem like that.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Robersonville, NC
Verified Purchase:Yes
Buy the Deluxe/State program every year. Easiest program to use for taxes. Love it!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Update is wonky
from Mount Wolf, PA
Verified Purchase:Yes
The software works fine for doing the taxes. My problem is dealing with the upgrades and getting the state add-on. Every year for the last 5 or 6, I have needed to call in to get support to get the state version that doesn't require me to pay additional money. Also, the software update does not function properly and I need to reload the download from online to get the latest version.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Apjprod
from NJ
Verified Purchase:Yes
Very helpful when my Software code did not work for Efiling. Thx A+++
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tv2010
from Milwaukee, WI
Verified Purchase:Yes
I'm a loyal H&R Block Software user. I find the software useful & affordable. My only issue this year is that I had done my taxes early and one of the updates did affect my scenario.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
not worth it anymore, gets worse every year. Sad
on April 15, 2026
Posted by: disa pointed
from VA
Terrible let down. After many years will be moving on. They don't support Virginia state well, errors of navigating and form completion. Worse, this year they stopped importing Merrill 1099 data without warning or explanation. Basic 1041 needs are met, but those can be met with free/online methods.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Lacking common form and created duplicate forms
on April 15, 2026
Posted by: Anonymous
from Minneapolis
Verified Purchase:Yes
I have been using H&R Block tax software for many years. The 2025 version had several issues when stopping and restarting the interview process, It generated duplicate forms with different numbers instead of updating the original form. It made me have to go back and restart it. Also not having the 8995 form in the Deluxe version is a huge failure. Will most likely move to Turbo Tax next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock