Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,270 Reviews)
Open Ratings Snapshot
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,661 out of 61,801
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
Federal Great, State Not So Great
on June 14, 2024
Posted by: dmkreider
from Peach Bottom, PA
Verified Purchase:Yes
Preparing my federal return was relatively easy. I had some things to confirm, but all of the numbers checked out. The Pennsylvania return was a different story. I used the software to generate a paper return. I am too cheap to pay H+R Block to send the state forms in for me. So I went over the the PA Department of Revenue to file my return for free. After inputing the numbers, I got a different result compared to what the Block has calculated I double checked my numbers and could not find an error. I decided to trust the state website and put aside the Block's forms. I did find it concerning the the Block may have calculated my state return wrong.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Sometimes hard to make it work right
on June 14, 2024
Posted by: strategyprofessor
from Richmond, VA
Verified Purchase:Yes
I sold some gold and it took hours to figure out how to account for the sale. I finally had to call for service. This is a pretty routine sort of thing to do. It should have been easy.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentJune 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Confidence
on June 14, 2024
Posted by: MJ54
from Cincinnati
Verified Purchase:Yes
I feel confident that I completed my tax return correctly and completely.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Need LARGER FONT!!!!
on June 14, 2024
Posted by: ANONTHEMOOSE1
from Bettendorf, IA
Verified Purchase:Yes
Good software but in this day and age, how about CNTL + Mouse wheel zoom? What a frigging eye strain it is to use. Throw in some right click context tips for each selected field and it would be more user friendly....
Pros: Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentJune 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent tax software
on June 14, 2024
Posted by: Bob 66
from Indy
Verified Purchase:Yes
H&R Block is great software for taxes - easy to use and easy to file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Difficult to move between filings
on June 14, 2024
Posted by: NotVeryHappy01
Verified Purchase:Yes
I do my and my kids returns and I found it difficult to move between the filings. Difficult to review what was entered, difficult to see what I didn't need to enter or I could skip over.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Social Media DepartmentJune 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxes made easy
on June 14, 2024
Posted by: JamAz
Verified Purchase:Yes
I have used this software for years and highly recommend it. Covers everything and makes it easy to do your taxes with confidence.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
makes tax filing simple
on June 14, 2024
Posted by: awiz
from FL
Verified Purchase:Yes
I use HRBlock every year to file my taxes - it makes filing so simple - I do it early every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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