Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: crabconnie
from WV
Verified Purchase:Yes
On my 2023 return I messed up my estimated tax payments. I included 4Q2022 on this return because I paid it in January 2023, and this resulted in my return showing my refund $4000 higher than it actually was. Also, I failed to include state estimated tax that should have been included on my 2023 tax return, so the return showed $1000 less than it should have. Both IRS and WV corrected my errors. It would have helped if H&R had a way to show an estimated tax payment for prior year and not included it as a deduction on the current year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Incorrect GA sate income
from Georgia
Verified Purchase:Yes
The GA State gave an incorrect income, instead of zero it gave a negative number which caused the state to request a payment
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: JSB23
from WI
Verified Purchase:Yes
I've used H&R Block software for many years. But this last year two things caused concern. One is being very careful to understand what questions are being asked. Sometimes the heading is the question. Sometimes a heading is simply a heading and the question is under the heading. Also, the software calculated underpayment penalties for both state and federal returns. The state penalty was refunded to me since it appears I did not come close to the penalty threshold. For the federal return, I pursued an option to calculate on an annual, rather than quarterly basis. This wasn't an obvious option.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: e2630
from Missouri
Verified Purchase:Yes
Have been using for many years and never had an issue. Easy to use, but I have a rather simple tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hickel
from Summerfield fl
Verified Purchase:Yes
Since switching from Turbo Tax years ago, preparing my taxes with Tax Cut has been a significant improvement. Besides Being much less expensive, it has been much easier and faster to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax24
from Phoenix
Verified Purchase:Yes
Did all of the basic functions. Was weak on more exotic forms like K-1.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Chico1237
from Hatboro, PA
Verified Purchase:Yes
I have been using this program for my tax return and it has been very helpful I have recommend it's use to family and friends..
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LBJ1960
from Nashville TN
Verified Purchase:Yes
I have used this version of their software for over 10 years and it's always up to date and very helpful with every question that I've had.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock