Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Frzi
from MA
Verified Purchase:Yes
Easy to use but be careful to answer all questions correctly as the program follows your responses.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Cricket15
from Volcano CA
Verified Purchase:Yes
I have used H&R for 3 yrs now. Does ok on Federal but have had problems with state all three yrs
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: IRS Buddy
from Somewhere
Verified Purchase:Yes
Have used it for a number of years - very satisfactory.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: butchiebo
Verified Purchase:Yes
I have been using this software for several years now. So far I haven't been audited & no one's shown up at my door, so all is good! It takes the guess work out of doing it myself. It usually takes 2-3 hrs to complete.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
I miss media with both Mac and Windows versions
on June 14, 2024
Posted by: CDSoundzDJ
from Albany, NY
Verified Purchase:Yes
I’ve been using the software for 10+ years. I have always had a positive experience but not having the physical media stinks. This year the included state module would not download and I had to call support where they sent me a link. The link sent was for Windows and I have a Mac. Had to call again to get the correct software link.
Software Gods, if you don’t want to provide media then please simply allow anyone to download any/all versions Mac or Windows. You buy a license, you have a license. It doesn’t have to be complicated, just let users use what they have a license for.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tony1022
from Maui, Hawaii
Verified Purchase:Yes
I had to pay tax and negotiated monthly payment plan, but IRS sent me a letter recently pay whole amount.
Value
4
Written by a customer while visiting HRBlock
Posted by: DMA tax
from Minneapolis
Verified Purchase:Yes
I have used this software to prepare my taxes for several years. It is easy to use and provides helpful tips on things to look for. I feel comfortable that it is accurate and reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gerry9999
from PA
Verified Purchase:Yes
Been using this for many years and continue to be pleased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock