Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Nonsense69
Verified Purchase:Yes
Your system incorrectly said my daughter was not eligible for the Earned Income Credit.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: pmmoore
from Syracuse NY
Verified Purchase:Yes
I have used the software for along time and do my taxes as well as my children. This year I got charged twice for the software on my credit card and could not efile my sons returns due to issues with forms with the software. I was assured on 3 different phone calls that it would be resolved by a certain date but it was not. I ended up having to paper file and he is still waiting for his federal return!
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: JT1964
from Rochester NY
Verified Purchase:Yes
I have used this for well over 10 years and I love it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: The Mar
from West Chester, PA
Verified Purchase:Yes
Great features which allow used of prior years inforation so repeat entries are unnecessary.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
The Software has easy to use instructions to use.
on June 14, 2024
Posted by: Jensen54
from Trenton, NJ
Verified Purchase:Yes
I am glad to buy the Software because it is easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DLI2024
from Winder, GA
Verified Purchase:Yes
Been using H&R Block Tax software for well over 10 years. Never had a problem.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Old fogey
from Northern New Mexico
Verified Purchase:Yes
I use the software last year and this year. It was so easy. I’m so glad I’m no longer paying my CPA to do my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mikegp
from Los Angeles, Ca
Verified Purchase:Yes
Really is easy to use. Asks basic questions, and leads user through the process.
Unless there are property and other complications, it is fast
Unless there are property and other complications, it is fast
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock