Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: fb72
from MA
Verified Purchase:Yes
This package cost me about twice from last year.
good point: Returns totally saved to my private drives.
bad point: Used to be sold with a (free) state filing included. Now I had to pay for it, and the cost of the software package was increased.
bad point: The MA state software package Doesn't handle tips very well. Needs better guidance for dubious W2's (ie. W2 reports tips in box 7 but not in box 14 - ???).
good point: Returns totally saved to my private drives.
bad point: Used to be sold with a (free) state filing included. Now I had to pay for it, and the cost of the software package was increased.
bad point: The MA state software package Doesn't handle tips very well. Needs better guidance for dubious W2's (ie. W2 reports tips in box 7 but not in box 14 - ???).
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Very helpful tool
on April 15, 2026
Posted by: Bobert79
from Sarasota, FL
Well thought out. I needed to call for help with something, and got my question answered pretty quickly! One suggestion: Put the entry place for an IRS Identity Protection pin# on the last page, just before the SEND button. It's really buried now.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
HORRIBLE SOFTWARE ON THE STATE RETURN
on April 15, 2026
Posted by: JAGA1
from Petal, MS
The H&R 2025 absolutely failed me this year. I was forced to print and mail my MS State Return, due to a software error. The software was hung up on the state return, trying to treat my 1099-Div as income and insisted that I enter something in block 7. It would not accept any response and forced me to print the return. Extremely angry that I paid for the State Return in this software and was unable to use it. I have purchased and used H&R for the last 20 years!! I want a full refund of my money!!!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: John from PA
from Philadelphia area
Verified Purchase:Yes
First time user of the software, driven by the inability of TurboTax to run under Windows 10. One major shortcoming is it doesn’t seem to have the ability to import the appropriate data from the completed 2025 return to generate the 2026 1099-ES vouchers. That has to be done manually by manually inputting the appropriate numbers. TurboTax for 2024 generated the 1099-ES (for 2025) directly by extracting the needed info directly from the completed 2024 filing.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BudWilly
Verified Purchase:Yes
I have used your tax software from the time I installed it with a disc. I love your product, and will continue to do so. It takes me about 30 minutes (or less) to complete my fed and state taxes. Refunds come back quick!
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ben Unhappy4Years
from NY
Verified Purchase:Yes
Your software continues to add the total AGI to the AGI earned in New Jersey, when the NJ total is a portion of the total. It GROSSLY overstates the taxes due. I have to override it , preventing efile.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WendyMH
from Columbus
Verified Purchase:Yes
This software froze, deleted entries and then wouldn’t finish my state. I had to do my taxes 3 times!!! Never again
Cons: Time consuming
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Wendy, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
for some reason I had a more difficult time filing my federal form. I finally gave up and mailed it.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock