I I have used your software for years and will continue to do so. I like its simplicity and ease of user, however my only complaint is occasionally I find myself trying to find where an entry was made so I can make a change. I find your automated help hard to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 21, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have been using H&R Block tax programs for many years now through numerous tax law changes and they are always accurate and support any changes I would not anticipate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 18, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Multi-decade user of HRB’s tax products, and we continues to use the deluxe version although our return has simplified & we no longer use a state version. The interview process simply works, the program resolves this user’s math “burps”, and we’ll continue to use it every tax season.
Bought program early, filled it out as information came in, used E-file, got return on 3/1 Happy, Happy, Happy. Simple to use, easy to understand. If I can use this program anyone can.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 21, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The software provides guidance through the tax prep process. Some understanding of how to approach and do taxes is needed. The software will produce an accurate and complete form when finished. i do find it annoying that I am constantly asked to upgrade the software when I feel I am using the correct software.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 21, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!