Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mark Bradburn
from Topeka, KS
Verified Purchase:Yes
I have used H&R block software for several yeas. there are 3 things that I feel should be changed. one that has been across years and one that was broke in an update this year. the other was the first time I attempted to use it.
1. the size of the application is "fixed". I have more space on my monitor but the actual size of the application is locked. Then you put your form in a small box within the application. The size of the text in the form can be changed. However, it quickly goes beyond the size of the space allocated to it. A very poor design. If it remains this way next year you can expect to lose a customer.
2. In an update this year you "fixed" the brackets on the amount owed,. Unfortunately, that makes the value the inverse of what it should be based on the text of the field. Someone didn't properly test the changes before it was "updated". Poor testing and quality control. I wonder what else is wrong that I can't see in an application that I am trusting to do my taxes!
3. The "planning" portion. I was going to use your software to print the estimated tax forms for 2026. There was zero help for doing that. While it appeared that was a possibility by the questions, it didn't.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, Illinois
Verified Purchase:Yes
I use this product every year to prepare my income tax.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Demody59
from Indiana
Verified Purchase:Yes
Software is very thorough. I trust it. The guided questions are the best feature.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: markksc
from Titusville,Florida
Verified Purchase:Yes
I purchased this product after using Turbo Tax for 8 years....TT would no longer import last years form,even though I used the SAME computer....did not show 4 years of past tax forms....
minus 1 star because I couldnt import Wells Fargo investments.....not listed
minus 1 star because I couldnt import Wells Fargo investments.....not listed
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jacksonville , Fl
Verified Purchase:Yes
Have way to accept data verification(s) so they do not appear after dealt with
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: TLWCB
from San Antonio
Verified Purchase:Yes
Have used this software for five years and it makes filling our taxes less of a hassle.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern VA
Verified Purchase:Yes
I have used the H&R Block tax programs for many years - started back when it was called TaxCut.. Obviously I am satisfied with the package since I keep using it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TXJoyce
Verified Purchase:Yes
The tax program was great! I first downloaded it on my phone. But couldn't get it to my computer. I had to download a second program on my computer.
But once I did the program worked well!
But once I did the program worked well!
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock