After years of 5-star experiences, I am VERY disappointed with the inability to print a Colorado State return while still being able to file it electronically.
Value
3
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Was unable to get set up program to run on one computer, but this was resolved by downloading and installing on another. Setup was then quick, program updated, info from last year's filing easily input and using simple on screen instructions our taxes, both federal and state, were then completed in under an hour.
Have been using this firm's tax software for many years and couldn't be happier with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!