The Tax Software is easy to setup, navigate and understand. Been using it forever the past two years and I'm very please with it accuracy. It's now my Go-To.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Solid, no crazy ads. I like that it works on "older" OS systems.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
This is the worst tax prep software I've ever used. Things were not explained clearly and to find more information, one must navigate away from the preparation page and try to remember the instructions when they return. I eventually abandoned my work and filed on FreeTaxUSA.com
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Good program … hard to navigate and locate a specific place in the interview once you have moved on
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Contents is grawing and good. However, your software has one huge major issue in terms of user friendly policy. The font in your software is too small and hard to read. There is no way to make it bigger. If I set change of window font size to read, software cuts on right side and no help. So, I use high number of reading glass each time. Please fix this.
Pros: Easy to import documents
Cons: Hard to prepare
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.