It doesn't work. It won't download last years info.Even if I put everything in manually it won't save it in the browse box, I have to go in and find it. Will not buy again. I have used this for years.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, February 12, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
My opinion was much higher until you stole my email address from the tax return and sent me this request to review. Your privacy policy and practices suck. Remove my email address from your database, simply unsubscribing is not enough.
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using the H&R Block tax software for years. Simple and easy to use and understand. It even remembered my capital gains loss rollover from the previous years and subtracts $3000 for loss each year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!