I’ve been buying and using this software for many years. It’s still a good value however the prices were up significantly this year from prior years. That was very noticeable. Also it seemed to want me to enter social security income simply because of my age and kept flagging it as an “issue”. I wasn’t able to remove that issue despite my attempts to do so even though I don’t get social security yet. Otherwise good package and very useful.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
All was fine until I needed to make a correction during the review process. Older versions would be able to take me directly to the error area for correction. This version made it very difficult to make a correction. There was no "take me there" process.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I have been using this for years and I really like it. Its ease of use is what really makes it stand out. The instructions are clear and easy to follow, and I have (luckily) never had an audit issue. Thanks for a great product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
H$R Block has been my "go to" for years. However, with the major price increase this year and the new 60 day rule added, I doubl it it will be my choice next year
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Instructions were easy to follow and the screens flowed seamlessly. I like how the previous year’s data is refreshed which makes it easy to inadvertently miss a form or payment. I did not itemize as the standard deduction was better for us so I can’t speak to that subset of questions. I have previously volunteered as an AARP tax aide and I find this software is more user friendly.
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using it for years and can finish my taxes and my son's taxes in less than an hour. Have used it for all kinds of tax situations (employee, self employed, retirement, business and it's always been great.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Decent product. I’ve used it for years. I’m not impressed with the 20 dollar price increase in one year. I’m thinking of switching to a different software, another company because of the increase in price
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!