Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
simple to use even with limited IT training
on February 14, 2025
Posted by: Anonymous
from Louisiana Bayous
Verified Purchase:Yes
Purchase this every year for some years now. Have had little or no issues to speak of.Fast and easy to use. Prompt refunds.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TMARRIOTT67
from Hillsboro, OR
Verified Purchase:Yes
I use your software every year for as long as I remember.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I’ve used H&R Block tax program for quite a few years now and I’ve always found it straightforward and easy to use
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Xilbus
from Chicago, IL
Verified Purchase:Yes
I'm not a fan of hidden costs. It wasn't stated in the product description that there was going to be a cost involved in filing the returns electronically.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Markdb
Verified Purchase:Yes
easy to use software. I like it better than free offers or other paid software companies
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massapequa, NY
Verified Purchase:Yes
We use the H&R Block software for years. It makes tax return process a breeze. What keeps us loyal to this program is familiarity. The reason for the four star rating is we don't feel that our long-term loyalty is noticed. We never received any discount code, and the promotional 15% discount offered to everyone is still hardly affordable for us, very low income family. We are entitled for a free tax return, and yet we keep buying H&R program - because we love the ease and reliability of it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Gardening Grandma
Verified Purchase:Yes
I've used H&R Block for many years to do my own taxes.
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I like the program overall and have used it for several decades now. My only complaint is that when I do my Colorado state return Tax Cut doesn't carry over the charitable deductions I entered on my Federal return. Otherwise it works GREAT!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock