Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Baddy
from Midwest
Verified Purchase:Yes
Horrible software with no support. Their AI was useless
Cons: Time consuming
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CS4404
from Texas
Verified Purchase:Yes
I have been using H&R software for several years and have never had any issues completing my taxes. My return is not complicated so it’s easy to complete. Never been audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Miss my printer
from Ohio
Verified Purchase:Yes
The tax part seems fine. But it is at least three years that printing doesn’t work on Macs. It gets tiring to have to keep doing the same workaround
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Aly999
from Phoenix AZ
Verified Purchase:Yes
My tax return was made extremely easy and quick with your product. The program goes in an orderly way and that is very helpful.
Also one can recheck specific items that are difficult to follow. It also allows one to check different forms to follow the steps being completed.
Also one can recheck specific items that are difficult to follow. It also allows one to check different forms to follow the steps being completed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Okay but not great, especially if you're retired
on April 16, 2026
Posted by: BBBarB
Verified Purchase:Yes
Been using this for years, even returned to it after filing problems a few years ago, mostly because it is less expensive than TurboTax and does a decent job. I'm planning to switch next year, however; as others have said, I don't think it handles complicated topics flawlessly, especially when it comes to retirement funds - I don't find some of the questions straightforward and have had to juggle the numbers myself to make them report on the return correctly. I'm an accountant, btw, and have been doing personal taxes for many moons.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: NotaFan_2
from Hawaii
Verified Purchase:Yes
I bought the Federal + State Deluxe version. I was not aware that actually USING the state module incurred an extra cost. I think this is a bait and switch, so I was not happy. I will do my state taxes on paper and not buy this version again. I have a simple financial picture so software was not put to the test dealing with complexity. Navigation was okay, a bit clunky.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KennyGA
from Suffolk, VA
Verified Purchase:Yes
It took numerous times over several days to download the Federal and Virginia State programs AND Updates! In the past, it worked flawlessly, What happened?
I previously had submitted these problems and requested a reply. None was ever conducted!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TGKM
Verified Purchase:Yes
Excellent, always reliable product and service, we don't need to look any further for what we need.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock