Not real happy. Instructions for handling Required Minimum Withdrawal from IRAs and subsequent Qualifying Charitable Donations are very poor.
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I've been using H&R Block software for many years. It's easy to use, navigate and allows me to quickly complete my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
It works. Just wish some things are easier to find.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
We've been using the H&R Block deluxe software for many years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that our team was helpful in assisting you. We value your business and look forward to seeing you again next tax season!
I had an error come up when verifying my state of Alabama tax return. The H&R tech team worked with me and provided the solution I needed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that our team was helpful in assisting you. We value your business and look forward to seeing you again next tax season!