I have been a user of H&R Block s0ftware for more than 25 years. I had some errors last year (i.e. 2024) that was my fault. As a result, I had a difficult time to electronically submit the 2025 returns. After making 4 attempts, I mailed a hard copy of the returns. I definitely think, your software, in its current state, lacks some "accurate definitions" for some terms like AGI, etc.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software is very intuitive and easy to use. I even got my dad to use it this year and, other than a couple of small questions, he did his taxes on his own for the first time in years with no issues.
Pros: Easy to prepare, Fast
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block tax software for years and will continue to do so. My wife and I have a fairly complex return, but the software makes it easy to prepare.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Product is useful for most situations. However, support is not provided for Form 6781 which must be used for reporting gains and losses on many different common options trades. This should be included in any versions supporting investments.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Very good. but make it easier to go back and forth beyond only the previous or next page. I got stuck in long forms that extended below what could be shown on my screen.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!