Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,263 Reviews)
Open Ratings Snapshot
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product. 
(
52,657 out of 61,797
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1 out of 5
1
xxxxxxxxxxx
on April 16, 2026
Posted by: x x
from ILLINOIS
Verified Purchase:Yes
I have been a user of H&R Block s0ftware for more than 25 years. I had some errors last year (i.e. 2024) that was my fault. As a result, I had a difficult time to electronically submit the 2025 returns. After making 4 attempts, I mailed a hard copy of the returns. I definitely think, your software, in its current state, lacks some "accurate definitions" for some terms like AGI, etc.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Tra Social Media TeamApril 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and easy to use.
on April 16, 2026
Posted by: Anonymous
Verified Purchase:Yes
The software is very intuitive and easy to use. I even got my dad to use it this year and, other than a couple of small questions, he did his taxes on his own for the first time in years with no issues.
Pros: Easy to prepare, Fast
Response from HRBlockBy CorrinaSocial Media DepartmentApril 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on April 16, 2026
Posted by: Anonymous
from FL
Verified Purchase:Yes
Have been using this program for many years and it gets better each year
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MariaSocial Media TeamApril 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Value
on April 16, 2026
Posted by: Franklin 1911
from Miramar Florida
Verified Purchase:Yes
Love the Software. I have been using it for over 15 years now and I have never been more impressed with it every time.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentApril 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!
on April 16, 2026
Posted by: Anonymous
from Vienna VA
Verified Purchase:Yes
I have been using H&R Block tax software for years and will continue to do so. My wife and I have a fairly complex return, but the software makes it easy to prepare.
Pros: Easy to prepare, Easy to import documents
Value
5 out of 5
5
Response from HRBlockBy MariaSocial Media TeamApril 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Need to add Form 6781
on April 16, 2026
Posted by: PO2025
from Orlando FL
Verified Purchase:Yes
Product is useful for most situations.
However, support is not provided for Form 6781 which must be used for reporting gains and losses on many different common options trades. This should be included in any versions supporting investments.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Tra Social Media TeamApril 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 16, 2026
Posted by: Tolltaker
Verified Purchase:Yes
Very good. but make it easier to go back and forth beyond only the previous or next page.
I got stuck in long forms that extended below what could be shown on my screen.
Response from HRBlockBy CorrinaSocial Media DepartmentApril 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use. Very helpful
on April 16, 2026
Posted by: Dee4Good
from Maryland
Verified Purchase:Yes
Easy to use. Affordable, lots of suggestions for credits and claims. Overall good experience
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentApril 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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