Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: DL99
Verified Purchase:Yes
Program is easy to understand. Could be better if 1 state electronic return would be included.DL
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: shay4
from MI
Verified Purchase:Yes
It's an inexpensive program. It requires some research It doesn't seem to be able to answer some of it's own rhetorical questions. I'm not truly entrusted in the program because of this.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Led Zeppole
from Easton PA
Verified Purchase:Yes
Have used this version for more than 10 years and always happy with it
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SkateW
from Wisconsin
Verified Purchase:Yes
I found the process of doing taxes fairly painless. I also like the audit support in case I need it. With Elon looking at the tax info for moderate income people, we are more likely to be audited.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Does what you expect with minimal frustration
on February 17, 2025
Posted by: dlevans
Verified Purchase:Yes
Over the last 10+ years I have used both H&R Block and TurboTax to complete my Federal Tax Return. Both products do exactly what you would expect them to do. If you are a TurboTax proponent, you can rest assured that while the interview processes are not identical, both products do an equally good job of asking the right questions to enable you to pay the lowest amount of Federal tax possible.
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I use this every year. I appreciate the easy-to-understand instructions and help is provided if I have any questions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Let it be as it should be
from Pittsburgh Pa
Verified Purchase:Yes
I enjoy your service. And your product. I think doing taxes is a waste of time and resources. The federal government and the state governments ought to take what is due them in a fair way and just keep it forget all this complex filing issues.
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: John2153
from Washington DC
Verified Purchase:Yes
Your method of handling the RMD from a Traditional IRA, when one has paid the RMD on time and fully, is very awkward and confusing. I hope that you will do better next year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock