Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: neanie32
from st louis mo
Verified Purchase:Yes
I had several failed attempts to e file my return
asking for my AGI and declined regarding wrong entry although the entry was correct
I have used this software for years although this year I was disappointed and frustrated
asking for my AGI and declined regarding wrong entry although the entry was correct
I have used this software for years although this year I was disappointed and frustrated
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Never F Again
from Deer Park WA
Verified Purchase:Yes
Last year was easy peasy. this year nothing but a HUGE HEADACHE starting with just trying to download the software. Total Lemon
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ed77777
from Oregon
Verified Purchase:Yes
Too many problems with the software. Too many problems, sending it off to the government when we were all finished.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DrTony
from Worcester, MA
Verified Purchase:Yes
I am pleased with the features, particularly importing 1099s. One criticism is the ambiguity of capital loss entries -- should these be entered as positive or negative numbers?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Laurare
Verified Purchase:Yes
Over charge 5 time for one tax return no last time I'm using this program
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ronniec57
from Muskogee ok
Verified Purchase:Yes
As usual it does the job, but this year's version was not nearly as easy to do. Some of the changes you made make it confusing and your support is useless as they don't see what you see
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mr Allen
from Portage MI
Verified Purchase:Yes
I bought this back in December to help in planning for a timely tax return. I keep getting a warning that this interview was not complete. When I clicked on the link to see when an updater for this would be completed it just took me to download section the the pergram had already did. I have family that us tube tax and they have their returns done and their money back. Each year you tack longer and longer to complete your forms. As it turns out the portion I was waiting on my forms were completed but a form that I was not using was the hold up . This would have help me if your program have directed me to your schedule for form completion instead of update page.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bc4u
from CA
Verified Purchase:Yes
3rd year I've used H&R, really satisfied with it. Simple easy and expeditious!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock