Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: salified user
from West Virginia
Verified Purchase:Yes
I have used this program for years. Like it for the most part very simple.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Be very careful when using this tax program.
on February 18, 2025
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Tried to do a whatever type return to see which way would save me the most money. Took out the what if information and then finished the tax return. The results didn’t look right to me so I went back to the return. Couldn’t get it to delete the information I used for my what if tax return. Finally I had to do a total new tax return and delete the one I was trying to do a “what if” tax return on.
If I had not realized that something was wrong, I would have filed a return that was requesting a refund for the wrong amount.
I would have been guilty of filing a false tax return. I sure didn’t want that. May have to go to a different tax program next year. I have used your program for over 20 years. Are you aware of this program with your tax program? If I weren’t a CPA I probably would not have caught this program problem.
If I had not realized that something was wrong, I would have filed a return that was requesting a refund for the wrong amount.
I would have been guilty of filing a false tax return. I sure didn’t want that. May have to go to a different tax program next year. I have used your program for over 20 years. Are you aware of this program with your tax program? If I weren’t a CPA I probably would not have caught this program problem.
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JS senior
from CINCINNATI
Verified Purchase:Yes
Have used H&R Block for many years. Like the way it moves you forward in a logical way. Also, the ability to fill basic info from the prior year's return cuts the time for entry in half.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good Program with Excessive State EFile Fee
on February 18, 2025
Posted by: JCoz
from Millville, DE
Verified Purchase:Yes
I am happy with the program, its ease of use, and its thoroughness. I am unhappy with the price charged to efile the state return. Therefore, I copy the information into the state website and file for free.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: roy54
from New York
Verified Purchase:Yes
Been using your software for several years. Definitely a time saver.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dbrad
from Missouri
Verified Purchase:Yes
I have used this product for years. I really appreciate how they pull in information from previous filings eliminating thr need to reenter a lot of the same information such as names, socials, employers, etc.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Springfield
Verified Purchase:Yes
I've been using H&R Block tax software for over ten years. The only tax problem I've had in that time is when I went to a proffessional tax preparer, and ended up filing amended returns because of their mistakes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Liberty, Mo
Verified Purchase:Yes
I depend on you. I never make a mistake with Block!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock