It is very easy to use and understand. My taxes are fairly simple, but I still appreciate the way the software leads me through the process by asking questions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I buy this every year so I can exile both Federal and State all at once. There are a couple of places that I may be unsure about, but with the Tax Review there is no issue.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using your tax software from when it was "Tax Cut" only one time have I tried a competitors product and was so disappointed that I immediately deleted it and drove 65 miles to the only store that had your product still in stock. there is no tax software that can even touch it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Indiana state program has glitch that keeps erasing my credit for taxes paid to other states.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have used your software for several years. I have never been asked to load and install updates at the end of a session. This caused me a lot of trouble because of the lengthy instructions involved. It is easy to load updates at the beginning of a session, but please never allow updates at the end of a session.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, February 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.