Very happy with the tax software, and very confident my return was accurate and the best possible refund. The return was accepted right away, and I know I’ll be getting a great refund. Recommend highly!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I can’t company return portions of the program are not final.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It gets the job done, but there don't seem to be any improvements year over year. It's the same software for a new tax year. Maybe next year will be when AI gets added and instead of popping up a help dialog box which may or may not be helpful, you can ask a question and get a relevant answer.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I bought it early to get a good deal. Just wish they kept the price at the lower level a little longer. I don’t do my taxes until February when I get most of my tax documents in. By then the software needs several updates.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!