Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Good Product But Needs A Better Lookup Facility
on February 20, 2025
Posted by: mover0
from California
Verified Purchase:Yes
I bought this product out of frustration with Intuit. Turbo Tax repeatedly hung on startup and forced a
reinstall because it wrongly assumed I had installed on a different computer. The Block Deluxe switch
did require about an hour of familiarization but was mostly frustration-free. I would ask that Block improve
the search/find function in the program to use tax form keywords to navigate/"Go To" the appropriate interview page.
reinstall because it wrongly assumed I had installed on a different computer. The Block Deluxe switch
did require about an hour of familiarization but was mostly frustration-free. I would ask that Block improve
the search/find function in the program to use tax form keywords to navigate/"Go To" the appropriate interview page.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Tthank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Harrisburg PA
Verified Purchase:Yes
Ease of use, the program guides you from start to finish
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wa state
Verified Purchase:Yes
Have used this software for several years. It does the job, prepare to wait until late February until all features (and required forms) are ready
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bismarck, ND
Verified Purchase:Yes
The program did not upload the right validation code to the free e-file screen correctly as it left off the .hyphen. There for I could not file that way. I had to pay for the e-file to the IRS. Other than that the software works great..
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Rock Solid, easy, Been using for over ten yrs
on February 20, 2025
Posted by: TechnoJim
from IL
Verified Purchase:Yes
Been using this product for numerous years without issues or problems. Rock solid. Unlike your closest competitor- Intuit where I ended up with BSOD, forcing a complete system wipe and reload! I never looked back!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wyandotte, MI
Verified Purchase:Yes
I bought this as soon as it was available. I have used H&R Block tax software for my federal and state preparation for the last 10 years. It is easy to use and file my tax return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CO
Verified Purchase:Yes
HR Block has consistently worked great on my simple taxes for years. Lately I've started to do elder relatives taxes and it continues to perform.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MWN2
from Andover, MN
Verified Purchase:Yes
I can't get the state program. The Federal program update will download but will not install.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock