Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: md70
Verified Purchase:Yes
I buy this product every year, is always very efficient and accurate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Joy97
from Marengo, IA
Verified Purchase:Yes
Bought it and did my taxes easily. State made me wonder. Iowa changed some of their laws this year, I would have liked to see a more step by step process to make sure I was filling it out correctly.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: gmarn
from Virginia
Verified Purchase:Yes
I have used this software for years and am happy with it. I wish there were more free e-files. I have a big family and do lots of returns.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: First State
from Delaware
Verified Purchase:Yes
I have been using for years, however the past 3-5 years I was unable to file the state of Delaware electronically but was able to file Pennsyvania electronically. This was very disappointing as I had to send via snail mail.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbia, MD
Verified Purchase:Yes
I've been using HR Block software since the beginning (when it was called TaxCut) and have been generally very satisfied. I've found a few bugs, reported them, and they have been corrected. This year, the interview regarding RMDs has been very confusing. Things like "recovery period" are poorly explained and there is no clear instruction as to what to do when an RMD is taken as a regular cash distribution in the appropriate time window. But, overall, the software has served me well and I completed my taxes this year in about 3 hours!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: GO 28
Verified Purchase:Yes
Your program for tax prep is more intuitive than the TurboTax. It is easy to follow, and easy to review after I was finished. Definitely worth switching!
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Taxpayer from NY
from NY
Verified Purchase:Yes
Difficult to report Donor Advised Fund (DAF). Confusing between cash and non cash donations, ie check boxes on Schedule. Using terms like mutual funds would be more helpful.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Youngsville, NC
Verified Purchase:Yes
Have used the software for many years and always pleased with results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock