Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: MNres34
from Eden Prairie, MN
Verified Purchase:Yes
I am still waiting to find out if my return will be accepted! I downloaded the software and prepared my return immediately. As I went to transmit my return, I got a message stating the software needed to be updated! And then I got an error message that I had already sent my return so it rejected my return! This is ridiculous, and at this time, I am not even sure if my return is being processed. I have NEVER had this issue before.
Cons: Time consuming
Value
1
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JC2939
from ocklawaha, FL
Verified Purchase:Yes
My return is pretty simple, and this software took care of my needs. It's easy to use and understand.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wentzville, Mo.
Verified Purchase:Yes
So, I have been using H&R Block tax software for more than 10 years. The questions are usually straight forward. There are help files to clear any issues.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Edith86
from Pennsylvanis
Verified Purchase:Yes
I an an 86 year old woman. Have just a small investment. Was able to do my taxes with no problem
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Irslover
from Frederick, md
Verified Purchase:Yes
Easy to navigate for my needs. Processing required standard deductions, interest and dividends as well as a few stock sales.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pete4545
Verified Purchase:Yes
I like the program, but it as problem's in Apple computers. It doesn’t update automatically and takes a long time to load. I wish this can be fixed next year!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: SGTJSande56
from Linwood, PA
Verified Purchase:Yes
I have been purchasing the H&R Block Deluxe Tax software to file our income tax returns since at least 2010!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Unhappy0001
from Minnesota
Verified Purchase:Yes
The IRS rejected our filing three times. And we can not fix it.
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock