Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Easy to use but support on tax question is lacking
on April 17, 2026
Posted by: Sutart
from Houston, TX
Verified Purchase:Yes
I thought the software was easy to use overall but the HRB support when I had a question was lacking. I eventually figured it out on my own.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carguy1947
Verified Purchase:Yes
I couldn’t file my state return. The state software update failed with TCUpdate quit unexpectedly error. Block suggestions did not fix the problem. There was no issue in previous years.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for sharing your experience with us. We're disappointed to hear that your office visit did not meet your expectations. Providing a positive and seamless experience for our clients is important to us, and we apologize for falling short in this instance. We're committed to making things right, and our support team is ready to assist you. Please call us at 1-800-472-5625 so we can address your concerns and ensure your next visit is a more positive one.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
Software works very well, helps figure out all the forms, etc you might need. What the government is asking for it too excessive and should be restructured, but H & R block helps average people navigate the ocean of forms, etc.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this because I have been using for about 10-15 years and I was mostly happy with the product. This year (2026 for 2025) however, I had to file an amended return for 2023 and 2024 and was disappointed that I could not eFile them. I was pretty disappointed because of it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I lost confidence in the software this year because of major bugs with the 1099-B section. It repeatedly overwrote and changed entries and incorrectly calculated the capital gains. I wasted hours on this. I had to wait for two software updates for it to be fixed. I'm still nervous about the final calculations.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CwG195
from Bracey, VA
Verified Purchase:Yes
I have been using your software for probably 15 years and find it very helpful making the calculation much simpler.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Program makes preparing taxes almost enjoyable!!
on April 17, 2026
Posted by: Anonymous
from Phoenix Metro
Verified Purchase:Yes
Always purchase your program and enjoy the consistency each year. Importing last years data minimizes time
spent preparing the return. Hope HRBlock will create software for Linux platforms.
spent preparing the return. Hope HRBlock will create software for Linux platforms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: David1114
from Maryland
Verified Purchase:Yes
First time user. Everything went well until it came time to transmit my Federal and state returns to the government. It didn't work. The error messages did not help define the problem. After three failed tries, I gave up and snail-mailed them in.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock