Good, but delayed updates and some hard to find en
on February 25, 2025
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
I've used HR Block software to do my taxes for years. I'm not very complicated, and have been generally satisfied. This year, I felt something was different. Needed updates for some fairly ordinary income (IRA distribution/conversion) , and other entries were fairly late in arriving and the interview wouldn't accept them until they did, in late February. And, I made a mistake in not reporting a state estimated payment I made because I never encountered that option in the interview. After finally, after finding out how to submit an amended return, I discovered a state estimated payment is an entry made on the federal form, not the state form, but is also not in the interview. I had to search and find the line in the "whole form" option.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Excellent Tax Program! I always buy the deluxe edition of the software because I have royalties that I need to declare as well as a tax I have to pay to California each year. The program walks you through everything you need to know, and you can also get online or phone help if needed.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block Deluxe software for several years and enjoy the navigation around the app and the double-checking the app performs as I am preparing my returns as well as when I am getting ready to file them.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!