Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Good Product - weakness on the MI State Return
on February 25, 2025
Posted by: Anonymous
from Haslett MI
Verified Purchase:Yes
I have used the H&R Block tax software for several years and have been very satisfied with it. I have a concern with the way the software works for the State of Michigan tax return, beginning with the 2023 tax year. A law passed in February 2024 which provides retirees with tax relief on their retirement benefits, such as pension and IRA payments reported on a 1099-R. I failed to enter the distribution type (private) for my retirement and pension benefits and did not get the proper subtraction to income that I was allowed. Not selecting that distribution type should have shown as an error in the software, but it did not. I also suggest the software should provide a "What's New" overview for the Federal return and whichever state that you select, so you can see, at a glance, what new laws may impact your own tax situation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: jtp0
Verified Purchase:Yes
Program generally is good, but it could be better. For example, if you’re already paying extra for a state program, at least 1 state eFile should be included at no additional cost. Also, the SC state program is missing a crucial form TC-1 for certain tax credits. You can get it from the state, but you’re not able to file the state return online since that missing form must accompany your return.
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to enter answers and information to questions
on February 25, 2025
Posted by: Dakotafisherman
from Jamestown, ND
Verified Purchase:Yes
It is nice to have information auto filled from prior years. Updates seem to have been available a little faster this year, that is appreciated.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lexington Ky
Verified Purchase:Yes
I have been using this software for multiple years to do my taxes. Easy to purchase and use. Filed my taxes on 2/1/2024 and got my refunds both Federal and state within 7 days.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Joe3995
from Seaford, NY
Verified Purchase:Yes
I've been using the H & R Block tax software for about 25 years now, I find it to be the most thorough and user friendly tax software product available. After completing the program, I am extremely confident that not only are all forms properly completed, but that I am getting the maximum tax benefits.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Printing is more difficult than it should be.
on February 25, 2025
Posted by: samy5
Verified Purchase:Yes
Program helps but it overly complex and sometimes not very handy.
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Always a great piece of software
on February 25, 2025
Posted by: Solvar
from North Port, Fl
I have used H&R Block software always. I feel it is the best tax software available. I never have had any troubles and everything runs without a error.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used the H&R Block Deluxe software for years. I felt that it was initially easy to use to complete a return. But what I most like now is how the program transfers pertinent information from the previous year. This makes completing my return very simple and quick. Plus, completing the state return is a snap, with the program transferring data from the federal to the state return. I will definitely continue to use this program in future years.
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock