Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: MrJK
Verified Purchase:Yes
Many years using H&R Block Deluxe Fed + State for Mac, this year I had to spend numerous hours with Support. First the Federal update file would execute and return me to a prompt to download the update again, an endless loop. Finally after completing Federal data it repeated prompted me to pay for my State download which is included in this product. Even after paying and installing, it did not recognize the state program and prompted me to again purchase and download and install the state program. After much effort with telephone support, I finally was able to complete my state return and file Fed and state. Actual tax return preparation went well, good product features, just a very frustrating installation and update experience.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have been using this program for over 20 years. Highly satisfied with my return results. Program is very user friendly. Highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nuglg
from New Jersey
Verified Purchase:Yes
I have been buying this product for many years and have been happy with it but for one item this year only. Section on home mortgage interest. My mortgage was sold to another in 2024 which left me with two 1098's. Box 2 asks for the Outstanding Mortage Principle. With two 1098's and two Outstanding Mortgage Principles the HRB program adds the two principles, effectively doubling my outstanding mortgage principle. Now fortunately they add up to less than 750K so it did not affect my refund. But it could for some.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from sna jose Ca.
Verified Purchase:Yes
This helped me complete my taxes, both Fed and State in about an hour. I don't like that there is an added fee for filing the state tax added at the end. I wish it was just added to the original cost. It feels deceptive.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Matt50
from Maryland
Verified Purchase:Yes
I've been using H&R Block tax software for more years than I can remember and have always been very pleased with it. This year's version was the best yet. Very easy to use and navigate through and I had no problems filing at all.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Norm Nice Guy
from Las Vegas, NV
Verified Purchase:Yes
The software is easy to use but I have an issue with the 1040ES process. It appears that it is currently not working.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bill of Sanford
from Sanford NC
Verified Purchase:Yes
HR has helped me do my taxes for years. Very good program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
great
on February 25, 2025
Posted by: Mary49
from NC
I have used H & R Block for many years. It very easy to use. Thanks for the quality that you have.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock