Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Saipan
from Iowa
Verified Purchase:Yes
Even more confusing than previous versions. It seems like the over all quality of the application has decreased from previous years.
In my situation this year, the filing part at the end was not clear, I had to use ChatGPT to figure out what I needed to do.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dahly3
from California
Verified Purchase:Yes
I was very disappointed in your software for 2025. All updates had to be obtained by going to your website and downloading them rather than loading then through the software right on my computer. Obtaining updates in this manner was inefficient and didn't always load the first time downloaded and when they did download, I could not always tell they fully loaded or not. Definitely made filing more difficult this year.
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RRB67
from St. Louis, MO
Verified Purchase:Yes
H&R Block tax software is easy to use to file your federal and state taxes.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SUS E
Verified Purchase:Yes
Easy to use and easy to navigate. They answer your questions as you proceed through the forms.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lincolnton, NC
Verified Purchase:Yes
Immensely, facilitates my annual income tax preparation.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 252GregB252
from Charlotte, NC
Verified Purchase:Yes
This was the first time in 11 years I had my federal e-file rejected. After 3 attempts, it said I had to print and mail because it contained form 5329, don't know if the snag was the software or IRS requirement but I love the e-file and couldn't utilize what I paid for.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KaKm
Verified Purchase:Yes
Still find up charge for state filing irrigating. Otherwise have used this for years now and works well enough nothing special but quick and easy
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cicero, Illinois
Verified Purchase:Yes
Although this year the questions appeared more confusing then last year, I was able to work through my tax return with accuracy.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock