Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Sgtsdad
from Grand Rapids, MI
Verified Purchase:Yes
Federal + State
I would have given this 5 stars, but, for the second year in a row it forced me to go back to last years return to verify data. I thought the program automatically imported last years data!
When the Federal return is done and the program is checking for errors - it prompts for last years 1040 worksheet “ above line 12” info. Basically, did I itemize or take the standard deduction.
If this is intentional, it is trivial and putting the filer through extra grief verifying data that should have been already imported! Otherwise everything else went well.
I would have given this 5 stars, but, for the second year in a row it forced me to go back to last years return to verify data. I thought the program automatically imported last years data!
When the Federal return is done and the program is checking for errors - it prompts for last years 1040 worksheet “ above line 12” info. Basically, did I itemize or take the standard deduction.
If this is intentional, it is trivial and putting the filer through extra grief verifying data that should have been already imported! Otherwise everything else went well.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: dave91
from ofallon, mo
Verified Purchase:Yes
I have been using H&R Block software for like 10 years and very happy with the product.
However, the software makes you go through the deduction process even though the standard deduction is much greater and in the end you get the standard deduction which you knew was going to happen in the first place. I wish there was a way to by pass the this deduction process and just jump to the standard deduction. It would save a lot of entry time.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth,TX
Verified Purchase:Yes
Using the HR Block software makes tax time far less taxing. It's easy to enter the data and makes everything quite understandable.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from new york
Verified Purchase:Yes
Have used H&R Block program for 8 or 9 years now. Very happy!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Dear Jim, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand rapids MI
Verified Purchase:Yes
I don't agree that the package software for Federal and state doesn't come with the state file included
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Always easy and assuring
on March 1, 2025
Posted by: WhydoIneedthispart
Been a user for several years. It's obvious why I continue.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
A great experience as always. Only issue now waiting for the refund. I thought having passed your review was successful left.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wichita Ks
Verified Purchase:Yes
Kansas State tax software has an obvious bug when selecting whether to use the standard deduction or to use itemized deductions from KS schedule A.
Always getting review not complete error when entering Social Security benefits.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock