Would be 5 stars if the software actually was up to date. Need to input my 6 digit pin from irs and support had no clue how to do it. Can’t file return without it. Finally figured out how to do it myself after 2 hrs
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I've been using H&R Block Tax Software for more than 10 years and always exceeded my expectations. It's simple but a very powerful program. I have never had a tax rejection by the IRS since I started using the software. I highly recommend this software to anybody who's willing to try doing their own taxes instead of using expensive tax services. Thank you H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using this software for years and am very pleased with it. I do have one problem with it, this is the second time that when I was submitting my return the program made me download an update and as a result it double charged me for my state return. No
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
All in all, I'm a huge fan, but the upgrades this year seemed slow in coming, preventing me to file as early as the feds and my state had already opened and allowed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Used it on PC for years and was satisfied. Not compatible with a Mac. If I quit the program very hard to open it again. Used to have a menu option to do updates, spent forever trying to find where to input my estimated tax payments….
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.