Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mimi2U
Verified Purchase:Yes
Very easy to use. I was able to file taxes for 3 in short order
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
The product figures the tax correctly but the program is not too intuitive. What I mean is that if you don't check the correct box when going through a topic you will never know if you are able to lower your taxes.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RDD13
from Detroit MI
Verified Purchase:Yes
I've been using HR Block software for years and there is good reason.
Complete, accurate, up-to-date, thorough and easy to use.
Complete, accurate, up-to-date, thorough and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 28601
Verified Purchase:Yes
Worked fine except sometimes in searching for an answer I had troubling fining what I needed but in the end I did. Use it every year.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Reliable. Could use better help on FORM SSA-1099SM
on April 17, 2026
Posted by: Anonymous
from Chandler, Arizona
Verified Purchase:Yes
For the most part it worked but I felt that I had to go to other sources to understand how to enter values from my multiple FORMs SSA-1099SM. I got two of them because I had received surviving spouse benefits part of the year. There is a field labeled "Medicare part B premiums deducted from your benefits" and I had to look up in other sources to confirm that I had to add the values from each form and enter that in the software. This was not explained in your help so was an omission in my opinion.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
Easy to use and accurate. I’ve used H&R Block software for over ten years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
You missed a big error that caused me to re-file
on April 17, 2026
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
Program is ok but I experienced a major issue which I wish you had caught!
Last year my daughter was 23 and a full time student. This year she was 24 and was not. So you carried her forward as a dependent, which I didn’t catch and didn’t remove. I filed with her as a dependent.
Then, using the same program on the same laptop, she filed her own return and stated that she was not being claimed as a dependent on anyone else’s return. She filed and the IRS rejected her return since her SSN was identified on my return as a dependent.
So as a result, I had to refile, and she has to refile.
This could all have been avoided if you did a simple check to see if a SSN on one return is incorrectly indicated as a dependent on another return. Pretty unhappy that you didn’t flag this. I’ve been using H&R Block for at least 25 years but this has finally pushed me over the edge. Next year I’ll use TurboTax.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ccbills
from Arizona
Verified Purchase:Yes
I have used this product for 6 years and I am extremely happy with how easy and accurate it is.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock