Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,262 Reviews)
Open Ratings Snapshot
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product. 
(
52,657 out of 61,796
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
I use the Deluxe program for individuals.
on April 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
I started using the program when it was TaxCut which became H&R Block Software. That is over 20 years I believe or close to it. I have recommended it to numerous people. I do not plan to change in the future.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Doesn't play well with K-1s
on April 17, 2026
Posted by: K1sAreBad
from florida
Verified Purchase:Yes
Only short coming, It doesn't easily handle Schedule K-1s. It should since many ETFs are required to provide them like 1099s.
Cons: Hard to import documents
Response from HRBlockBy MariaSocial Media TeamApril 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Why has this not been remedied?
on April 17, 2026
Posted by: Wish I Had Not
from seattle
Verified Purchase:Yes
Most miserable year of doing my taxes ever. Apparently this software cannot handle when one person paid self-employed health insurance premiums and another received a 1095-A form for health insurance. It's apparently a known issue. It would not let me e-file. I wasted so many hours trying.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy AmySocial Media DepartmentApril 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
From 2012 to now
on April 17, 2026
Posted by: BooYa56
from DFW
Verified Purchase:Yes
I've used this tool since 2012 and always on MacOS. Overall, does a pretty good job. The best newer features are the import for various financial sites and probably without it being able to import all of my invest tax reports, I would have had do an in-person meeting which would be probably five times the cost of this product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media DepartmentApril 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 17, 2026
Posted by: Elliest
from GA
Verified Purchase:Yes
I have been using H&R Block software for about 20 years. Except for one year when it was difficult to follow and I went to TurboTax. This year because I had a new PC, it did not recognize last year's return and I had to manually input all the basic information as well as some of my financial information such as addresses, etc. I was tempted again to go to Turbo Tax. Also I find it cumbersome to see the actual return while I am inputting my details. Thank God I keep paper copies of my previous returns!!!
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use. Reasonable price.
on April 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
I already had my documents in order. 6 hours from download to submitting with itemized deductions. Paper forms would have taken much longer.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentApril 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Download issues
on April 17, 2026
Posted by: dckr
from MN
Verified Purchase:Yes
It was ok, but had issues downloading information. It did download my W-2 but there was some glitch that said there was an error, which there really wasn't. Another item I tried to download wouldn't download at all.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4 out of 5
4
Response from HRBlockBy MariaSocial Media TeamApril 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
State School Income Tax Return? H&R Block knew!
on April 17, 2026
Posted by: Gurg
from Ohio
Verified Purchase:Yes
Thanks for including the school income tax form with the Ohio state return. I didn't know there was such a thing. The tax software not only had the forms but also filled it out from the data in my Federal and State returns and I was able to file the returns online as well as receiving notices that they were all accepted.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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