Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Look carefully
from Prescott, AZ
Verified Purchase:Yes
I had some difficulty handling US government parts of several mutual funds dividends as the % of government holdings remained as part of the total fund dividends. And the same problem with tax free parts of several mutual funds. Problem (may have been )In Chair, Not In Computer, (PICNIC) but I have not had this problem in previous years using H&R Software or may not have recognized it.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nicu
from Michigan
Verified Purchase:Yes
There were some specific questions I needed answers to and the AI chat couldn’t answer them and there was no other mechanism for getting help.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Federal E-file initially refused
on April 17, 2026
Posted by: jiffycho
My federal income tax e-file was initially refused due to the previous year agi was incorrectly inputted by your software, even though I used HR Block Deluxe last year. If I didn't check my email I wouldn't have known. I had to resubmit my federal income tax return e-file after reviewing my last year e-file and overriding the AGI was suppose to input from my previous year return. I also had some issues with deductions with my income tax return as a rideshare driver.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Poorer Than Dirt
Verified Purchase:Yes
Been using the H&R Block software for a number of years. It’s easy to navigate; you just have to read everything. Support is there if you need it too. Highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Double withdrawal by irs
Verified Purchase:Yes
Have used the product for years without a problem but this year we had one.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Independence, KY
Verified Purchase:Yes
Somewhat difficult correcting errors detected in the program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SSuser
from New Orleans, LA
Verified Purchase:Yes
Have used H&R for 7 years. Great price and good tax software.
Pros: Maximizes refund
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fasteddie516
from Kings Park, NY
Verified Purchase:Yes
Have been using this software for many years and has always been satisfied with ease of use and the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock