Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Nohouse
Verified Purchase:Yes
Didn’t need Deluxe at all didn’t select it and got billed also it wants to upgrade even more shouldn’t be like this! Very upset
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Mn2025
from Wisconsin
Verified Purchase:Yes
Would have been a 5 but i filed jointly , so 1 state form and was charged for a extra state file
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: SteveandPina
from Italy
Verified Purchase:Yes
Very good product I use every year. One disappointment for me is I am in Italy (American citizen) and I just found out your pledge to help in any audit, should there be one, is not available to me. I fill out income tax return just like every other taxpayer in the USA. I'm subject to audit, too. Yet, I get no help according to your literature because I am not in the USA.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JS67096
from AR
Verified Purchase:Yes
Most was good, but previous years worked a lot better. Lots of confusing questions with no hint of how to answer on my investment gains & losses even though the 1099 was imported directly into the software. It simply created unnecessary opportunities to create errors and was aggravating to use.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: 907Akg
from Alaska
Verified Purchase:Yes
Excellent program that I can import my brokerage account stock trading information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Have been using your program for years and have always been very satisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cardinal71
from Grand Rapids, MI
Verified Purchase:Yes
Been doing my taxes with your software for years, always well worth it. Thorough & easy to understand.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Madison, WI
Verified Purchase:Yes
Have been a long time user and am very satisfied. Always clear and reliable. Downloads and filing is a breeze.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock