cost went up a lot this year. - print out of my tax return, wastes too much paper and expensive printer ink..
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Every time I open my file which I submitted 2 weeks ago I get a message to update my software. Now I get a message to file again. Please warn users not to update if they have already filed.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
HSA section was some difficult to navigate if you overpay into it and social security worksheet when not receive benefits is also a bit confusing.. Otherwise I still like the value of the program.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I docked one star because the state (Wisconsin) program could have been better; specifically in regard to the Homestead credit. The program tried to give us the credit, which we were not eligible for. The confusion was in regard to non-taxable state income - regular retirement Social Security. Otherwise the program was good for all the rest (federal and the rest of the state return).
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.