Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: BobF2
from Vermont
Verified Purchase:Yes
I have used H&R block Deluxe Federal & State software for several years, and found it overall satisfactory, but I do have a complaint: I lived several years in Germany and now receive payments from the German Social security System. You provide no way of entering these payments as a part of my Social Security, although I believe the German-American taxation agreement allows this. I must enter them as "Other Income" and end up being taxed on their full amount at the maximum rate.my total income allows. I consider this an annoying (and costly) flaw in your program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Blacksburg, VA
Verified Purchase:Yes
I have been using the software for some years now, and it does a great job.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NE Ohio
Verified Purchase:Yes
H&R Block tax software was easy to use for tax prep and electronic filing.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Great software. I have been using it for years. Easy to use and understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from buffalo ny
Verified Purchase:Yes
nice product, number of years in a row, works perfect for our needs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim1147
from California
Verified Purchase:Yes
I found most of the features in the software easy to use with the exception of the underpayment penalty section.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Asheville, NC
Verified Purchase:Yes
I have used H&R Block tax software for years and continue to be very happy with it. I particularly appreciate the ease with which I can download 1099 information from my investment broker.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: J5656
Verified Purchase:Yes
When filling out charitable contributions for donated clothes using deductionpro for thrift store values, form 8283 was generated. However, deductionpro did not fill in the cost basis field, which flagged during error review. I manually typed in a number, but then later went back to adjust it and was unable. Clicking "override" on the form editor for the cost basis field disabled my return from being submitted electronically.
Also, it would have been nice to be able to append the deductionpro itemized list of items as a supplementary part of the tax return for electronic submission.
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock