Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: ReneeMT
from Montana
Verified Purchase:Yes
Very disappointed in the software this year. There was clearly a glitch in the software, so my federal return was rejected. The software said my spouse had a traditional IRA, when he has a Roth IRA, and the amounts weren’t correct. Which they were. The IRS rejected my federal return, and State put my return on hold until my Federal Return was accepted. So after working 11 hours with patients, I was running around at 9 PM to get my federal return mailed out on time. Not. Happy.
Pros: Easy to import documents
Cons: Hard to prepare
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Monroe, LA
Verified Purchase:Yes
I have used your software for many years. It is easy and straightforward.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Noone70
from Indiana
Verified Purchase:Yes
I worked for a CPA until retirement so I understand how the software works. But I used Intuit at my job.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skeetorama
Verified Purchase:Yes
I had a number of disappointing problems with your tax software this year. Occasionally, I could not open item list with the right click. It would even paste things from my clipboard when I was trying with a right click to open an item list. Also, I filled out my schedule C businesses, but had to delete one and it badly damaged another one that had been completed. I had to go back through and clean up the mess. I’ve used H&R Block software for probably 25 years or more. It had better be better next year.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Easy to use software. Good value and trusted product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Auto fill where possible and import data option.
on April 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
i have used this product for over ten years and have always been satisified.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Remline
Verified Purchase:Yes
I have been using this product for a while now. I was very disappointed to find I pay more and Merrill Lynch is no longer supported for downloads.
Pros: Easy to prepare
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Superman38
from Venice, FL
Verified Purchase:Yes
Once again HR Block produced an excellent tool to complete a distasteful chore. I have been using this software for twenty years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock