Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: 419P
Verified Purchase:Yes
Considering that I have a low fixed income and never get a refund, the cost of the software along with the cost to file the state return is high for me. I prepare my taxes myself and using this software has been helpful, so I probably will continue to use it.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Wgm24
Verified Purchase:Yes
Software is easily installed and easy to use. Updates provided and installed as they become available.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Include more MO tax credit forms to avoid mail in
on March 7, 2025
Posted by: Smitty568
from Missouri
Verified Purchase:Yes
You have cut a lot of corners on the Missouri Forms causing us to mail in our return rather than e file. As a result it got lost in certified mail and they can’t find it. Not that that is your fault but I buy your product so I don’t have to worry about the USPS. At a time like this you should capitalize on improvements like being able to attach a pdf form on the Missouri file for tax credits.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use...Just answer the questions as prompted
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: steph6725
from Purcell, OK
Verified Purchase:Yes
I have used H&R Block tax software for a few years, and my experience each year has been very good. Their software made the process of filing a tax return quick and as easy as could be expected for such a task.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Saint Stephen
Verified Purchase:Yes
We have used your software now for 3 years. We think it’s better than all the others.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: LECTOR
from GLENDALE NY
Verified Purchase:Yes
I HAVE BEEN PURCHASING THIS PRODUCT FOR SEVERAL YEARS AND I AM VERY HAPPY WITH IT.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jmhau763
from Minnesota
Verified Purchase:Yes
It works very well for my needs. It may have many more features than I currently need.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock