Parts are hard to understand for the average person
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been a Taxcut/H&R Block software user for decades. I only gave you 4 stars because the state program for Iowa has not been very good during the step by step interview over the past 2 years to reflect Iowa's tax changes. The last two years I've had to ignore the software and override it to accurately file my state return. The Federal portion has continued to be very good and meets my expectations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Too costly to continue using. I will give irs web a try.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I am retired and have an accounting background. This is an excellent tax preparation software and I have used it for over 20 years. It is straight forward and easy to use. I highly recommend it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I've been using H&R Block software for years. It's easy to use, and saves us a lot of money on preparation fees.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!