I'm satisfied with H&R Block's software, but I would like to request one improvement.
I file as head of household since my wife is a non-resident alien. I would like to be able to enter her name and then over-ride the requirement to provide a SSN and simply write "Non-Resident Alien" or "NRA" in the spaces that require a SSN.
Pros: Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Works great except updates on my iMac are not reliable so I go to the web site and download the current files
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Program was opaque, hard to match inputs with outp
on March 7, 2025
Posted by: pqwerijnrfgaio
from Camarillo, CA
Verified Purchase:Yes
Had some trouble with the handling of RMDs. I was very careful to make sure I took the correct amounts, but on my first attempt the program came up with tax amounts that were clearly wrong. I traced the problem to it thinking my RMDs were much smaller than the amount I had input. I tried re-running sections of the program involving RMD penalties, but kept getting different, but obviously incorrect, results. I eventually discarded my work and started over. The second time it came up with reasonable numbers, and that is what I went with.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
We’ve been using this software for several years now and it’s always worked very well. It’s intuitive, user friendly, and always delivers the best results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have been using H&R block tax software for over 20 years. It is accurate, easy to use, very reliable for updating both state and federal programs, provides thorough and easy to follow instructions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used HRB Deluxe for 8 tax years and haven’t been disappointed with the price, ease and support.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!