Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Unhappyto
Verified Purchase:Yes
You no longer have import option for Merrel Lynch, and wasnt aware till after purchase
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
easy to use. can pick up where I left off. can skip sections and then return later to complete.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Very antiquated system
Verified Purchase:Yes
The user interface is one of the worst I have seen in modern software products. It obviously dates from decades ago!
It is clumsy and unnecessarily difficult to use. You should hire new developers who have talent and experience in modern user interface design and do a total bottom-up redesign.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Quaid
from Atlanta, GA
Verified Purchase:Yes
Block's tax prep software works well for both federal and state returns. Been a loyal user for 5+ years, and will continue to do so!
Pros: Maximizes refund
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
“E-File Rejected Due to AGI Issue Forced Mailing o
on May 9, 2026
Posted by: A minor tweak
Verified Purchase:Yes
I only had one issue and that was in the completion in about to transmit to the IRS the AGI for me and my wife are the same and the software did not accept that AGI It did not give an error code it just not accepted the AGI. Instead of doing an E – file. I had to print and mail both my State and federal taxes
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dan110
from Alabama
Verified Purchase:Yes
I previously used TurboTax but, this year’s product wouldn’t install on Windows 10. I only use my laptop for doing taxes, so I didn’t want to have to upgrade it. H&R Block software installed on my laptop and even pulled in data from last year’s TurboTax return.
The product is fast and easy to use. I like the interface and yhe ability to check the status of your return in the software.
The product is fast and easy to use. I like the interface and yhe ability to check the status of your return in the software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike195442
from Texas
Verified Purchase:Yes
Had some problems with the IRA contribution section. I had originally input a contribution for myself to see how much the effect on our taxes would be. When I went back and clicked ‘no’, that I wouldn’t be making a contribution, it kept the recorded contribution until I deleted it manually. That shouldn’t work like that. If I click ‘no’ it should automatically zero out the contribution.
I wanted to print the first few pages of my 1040 to compare to the prior year but no matter what I did the column on the far right with the all important amounts was cut off.
There were also some minor navigation issues.
I wanted to print the first few pages of my 1040 to compare to the prior year but no matter what I did the column on the far right with the all important amounts was cut off.
There were also some minor navigation issues.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RDP100
from KANSAS
Verified Purchase:Yes
It worked well and I could finish my taxes on time. Software gave some good suggestions to try different options to reduce taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock